Boston Airport Informational Guide to Boston Logan Airport (BOS) - NON OFFICIAL

Our Review of Boston Logan Airport

Our Review of Boston Logan Airport

At Plan Your Trips, we have analyzed hundreds of airports around the world, gaining a clear understanding of what users expect when visiting an airport. With this know-how, we have created this guide, placing passengers at the forefront of everything, aiming to simplify and enhance the airport experience.

In this guide, our goal is to present information in a manner that is both quick and reliable. Recognizing that passengers often have limited time and may be in a hurry, we strive to ensure that they do not waste time unnecessarily.

Another key focus of our guide is to highlight the strengths of the airport and also the weaknesses, and in some cases, offer recommendations to travelers. In alignment with this approach, we provide users with aggregated information on delays and on-time performance, analyzing both airlines and individual flights.

Pros and Cons of Boston Logan Airport


Location:  Boston Logan Airport is located just 3 miles northeast of downtown Boston, making it easily accessible for travelers heading to and from the city center.

Modern and Clean Facilities: It offers modern facilities and a variety of shops, restaurants, and lounges catering to both domestic and international travelers.

International Connectivity: Boston Logan provides a good range of international flights, with direct connections to Europe, Asia, and other parts of the world. It serves as a hub for airlines like JetBlue.

Efficiency: The airport is known for efficient operations, including baggage handling and relatively smooth security checks.

Accessibility:  There are various transport options including the MBTA (public transit), taxis, ride-sharing services, and rental cars, making it easy to reach the airport from different parts of the city and beyond.

Important hub:  BOS Airport works as a hub for Cape Air and Delta Air Lines. It is a Focus city for JetBlue.



Seasonal Overcrowding: The airport can become quite crowded, especially during peak travel times, leading to longer wait times and sometimes stressful experience.

Traffic and Access: The roads around the airport can become heavily congested, especially during rush hours, making the drive to the airport longer than anticipated.

Complex Terminal Layout: The layout of the terminals can be confusing for first-time visitors, with unclear signage and long walking distances between gates and services.

Weather Disruptions: Being in New England, Boston Logan is susceptible to weather-related disruptions, particularly in winter, leading to delays and cancellations.

Limited Dining Options: Some terminals, especially the smaller ones, have fewer dining and shopping options, which can be inconvenient for passengers with long layovers.

Mini-Guide of the Airport (2' Guide)

Four Terminals: Boston Logan Airport has four terminals: A, B, C, and E. It’s important to know which terminal your flight departs from. While there are shuttle buses connecting the terminals, walking between some of them is also an option, particularly between Terminals A and E.

Transport to and from Boston: The airport is well-connected to downtown Boston and the surrounding areas through the MBTA Silver Line bus service, which is free to and from the airport, and the Blue Line subway. Taxis, ride-sharing services, express bus service and water shuttles provide additional transportation options.

Check-in Areas:      

Terminal A- Check-in area of terminal A is located at ground level.

Terminal B-  Divided into B North and B South buildings. Check-in areas are on level 2, with security located upstairs.

Terminal C- Logan Airport Terminal C exclusively hosts domestic flights within the US. Check-in area located on 2nd level.

Terminal E- It is the International Terminal at Boston Airport. Level 3 is used for departure and check-in.

Botson Logan-Amenities and Services: Each terminal offers a variety of dining and shopping options, though some smaller terminals may have fewer choices. Terminal B and C have a wider selection, while Terminal E provides duty-free shopping.

Lounges: There are several lounges across the terminals, including the Delta Sky Club, American Airlines Admirals Club, USO Lounge and the Air France Lounge in Terminal E. Expect comfortable seating, refreshments, and workspaces.

Family-Friendly Features

Children’s Areas: Play areas are available in various terminals to keep children entertained. Family restrooms and baby care facilities are also accessible.

Special Assistance: Comprehensive services for travelers with reduced mobility are provided, including wheelchair assistance and dedicated lanes at security.

Boston’s weather can be unpredictable, especially in winter, leading to delays. Keep an eye on flight status updates and plan accordingly.

How we calculate On Time Performance

On various pages of our website, you will encounter a metric widely utilized in aviation and other forms of transportation known as OTP (On Time Performance). We believe that providing this metric assists passengers in planning their trips and exploring alternatives before purchasing their flight tickets.

We calculate the On Time Performance for all flights and airlines, when we have enough data to do so. In certain instances, it may not be feasible to accurately compute the On-Time Performance for a specific flight or airline due to inadequate or non-representative data, which could result in misleading conclusions.

Our calculation of On Time Performance and delay information solely relies on arrival times. This approach is chosen over calculating departure delays, as we consider arrival punctuality to be of primary concern to passengers.

The On Time Performance displayed on our website is calculated as follows:

  • On Time: Flights that arrive within 15 minutes of their scheduled arrival time, or earlier. In the absence of data for a specific flight, we assume the flight arrives on time, to avoid penalizing airlines for data unavailability.
  • Moderate Delay: Flights that arrive with a delay of 15 to 30 minutes.
  • Significant Delay: Flights that arrive with a delay of 30 to 60 minutes.
  • Major Delay: Flights that arrive with a delay exceeding 60 minutes.
  • Average Delay: The average delay is calculated by considering flights that arrive early as having a delay of 0 minutes. Early arrivals do not contribute to reducing the average delay calculation

Some Stats

Annual Passengers Evolution

Airlines with more flight operations (last 3 months)

Delta Air Lines

25% (Total flights analyzed: 13142)


23% (Total flights analyzed: 12163)

American Airlines

13% (Total flights analyzed: 6608)

Cape Air

7% (Total flights analyzed: 3461)

United Airlines

6% (Total flights analyzed: 3192)

Airlines with best on-time performance at Boston Airport (last 3 months)

Considering all airlines:


100% (Total flights analyzed: 83)

El Al Israel Airlines

97% (Total flights analyzed: 38)

Allegiant Air

94% (Total flights analyzed: 140)

Aer Lingus

94% (Total flights analyzed: 453)

Hainan Airlines

93% (Total flights analyzed: 40)


93% (Total flights analyzed: 14)

Sun Country

90% (Total flights analyzed: 63)


90% (Total flights analyzed: 91)


89% (Total flights analyzed: 212)

ITA Airways

89% (Total flights analyzed: 136)

Considering only airlines with more than 10 flights/week:

Allegiant Air

94% (Total flights analyzed: 140)

Aer Lingus

94% (Total flights analyzed: 453)

ITA Airways

89% (Total flights analyzed: 136)


89% (Total flights analyzed: 212)


88% (Total flights analyzed: 143)

Boutique Air

82% (Total flights analyzed: 287)


82% (Total flights analyzed: 146)

Cape Air

81% (Total flights analyzed: 3461)

Delta Air Lines

80% (Total flights analyzed: 13142)


80% (Total flights analyzed: 127)

Routes with more flights from Boston Airport (last month)

Washington - DCA (United States of America): 815
New York - LGA (United States of America): 681
Chicago - ORD (United States of America): 638
Philadelphia - PHL (United States of America): 508
New York - JFK (United States of America): 496
Charlotte - CLT (United States of America): 478
Newark - EWR (United States of America): 466
Nantucket - ACK (United States of America): 427
Los Angeles - LAX (United States of America): 413
Atlanta - ATL (United States of America): 407